As companies grow, so does their customer and prospect data. With a well-designed CRM tool in place, organizations can turn this data into critical business intelligence. In addition, clearly defined business processes tremendously enhance workforce productivity.
Acutedge offers a complete solution that includes reviewing existing business processes, making workflow recommendations, customizing CRM application, transitioning existing data, training, and providing ongoing support.
We are a Salesforce.com partner specializing in Salesforce implementation, customization, and support.
Our service offerings:
Salesforce Implementation
Salesforce Integration
Salesforce Customization
Salesforce Training and Support
Salesforce for Google Apps
Our Approach
Contrary to popular belief CRM is not just confined to sales and marketing. We carefully evaluate every point of interaction between you and your customers and tailor Salesforce to your needs.
We follow a detailed step-by-step process to cover all the basis from discovery and deployment to training and support with clarity on roles of people involved.
Technology is only a part of the overall solution. We conduct a detailed review of business process and workflow.
We pay a lot of emphasis on data that fuels CRM. Good data is essential for decision making while bad data, simply put is bad business. As your consulting partner we define data standards for your organization and train users on maintaining good data hygiene.
Our consultants come from various backgrounds and roles. They possess the technical knowledge to effectively translate your business into CRM application. We employ people who understand our philosophy of simplifying CRM, and are committed to providing the highest level of customer service to our clients.
